Bike Hire Terms

Bike Hire Agreement: Terms & Conditions

These Terms and Conditions form part of the Agreement made between Lake District Bike Hire Ltd and the Hirer.

It is hereby agreed as follows:

Lake District Bike Hire Ltd rent bicycles reserved by prior reservation or hired at Lowick Green, LA12 8DX.

BOOKING HIRE BIKES.  All hire bikes must be pre booked via the web site via the online booking portal. Each bike is an individual unique item and has to be booked as such, although several different bikes can be accommodated on the one booking form.


Online: Payment for the full period of bike hire becomes due with the booking, a receipt which will be emailed immediately upon the bike/bikes being booked. Payment will confirm the reservation. A credit card deposit is also required for all bike hire, which will be held on deposit , and returned in full on the safe, undamaged return of the hired bike (see full terms and conditions).

Alternatively passports, driving licences, credit cards, or your car when parked for free on our premises can be left as a deposit against the safe return of the hirer and the hired bikes.

Last minute: For clients wishing to hire locally, on the day,  advance online booking is essential prior to collection, to ensure availability of the hire bike.

Cancellation of a bike hire reservation:

  • Cancellations made up to 7  days before the first rental day: A 75% refund will only be made if the bike or bikes can be re hired
  • Cancellations within 7 days before the first rental day: The full amount of the rental is payable and no refunds will be given.


A rebooking fee of £20 per booking (not per bike) will be applied for any requested changes (i.e. date change). This covers the cost of re-listing the bikes on the web site to allow for re-hiring.

PANDEMICS: No cash refund will be issued for all bike hire bookings made in advance but unable to be utilised during any pandemic notified by the UK Government. All bookings will be rolled forward until the end of the pandemic is declared by the UK Government. This roll over period will last for 12 months from the ending of the pandemic.

Delivery Service (when available):

Delivery and collection of cycles hired will be made is free of charge within 3 miles of Lowick Green. Deliveries can be made to other location for a supplementary charge depending upon the distance from Lowick Green. All hire bikes must be collected and returned  to our premises in Lowick Green  All deliveries/collections are only available by pre booking directly and are subject to availability.

Important: Cycles will only be delivered to/handed over to the person named on the rental contract, upon production of the identification set out above.

Rented Equipment:

Bicycles and equipment hired on a rental agreement remain the property of Lake District Bike Hire Ltd. The hirer is obliged to take good care of the bicycle(s) hired and to take all precautions necessary to protect them from damage, loss or theft.All our hire bikes are thoroughly maintained and inspected prior to hire with the hirers safety paramount. But it is the hirers responsibility to check the bike on accepting the hire and the hirer must check the bike is in perfect ridable ,safe condition before leaving the premises.  On leaving the premisis it is agreed that the hirer accepts that the bike on hire is in full and correct working condition and should be returned in the same condition. 

The hirer is responsible for informing Lake District Bike Hire Ltd of any damage or loss sustained to or from the bicycle during the period of hire. Unless you have chosen to take out our cover against damage (excluding theft and loss), upon return of the bicycle at the end of the rental period a representative of Lake District Bike Hire Ltd will examine the equipment and, if satisfied that there are no losses or damage, will sign to confirm the cancellation of the credit card deposit. If for any reason a full inspection is not possible at the time of return (e.g. You are in a hurry, or another person returns the bike on your behalf) the deposit will be retained until such examination can be carried out. In busy periods LakeDistrict Bike Hire Ltd reserves the right to inform clients up to 7 days after the return of any damage found and invoice the hirer accordingly.Inner tubes are supplied with the hire bikes and if used will be charged at the full RRP.

Should any damage be sustained to the bicycle or any components during the hire period, the hirer is responsible for the full replacement cost at current market price of the whole or part of the bicycle so damaged. In selecting to confirm the reservation and signing this agreement the hirer are accepting that any damage found to the bicycle after return will be charged to her credit card. In such circumstances will be informed by email of details of the damage and amount charged.

Important:  The hirer will be responsible for the full replacement cost of the bicycle, at current market price, if it is lost or stolen during the period of hire. It is recommended never to allow the hire bike to be out of your sight and always in your direct care.If you wish to transport the hire bikes to another location ride, this can only be done in a van, estate or via the correct rated car mounted bike rack. If the wheels have to be removed this is entirely at the hirers risk. Should any damage to the hire bike such as scratches to the frame and decals or any other damage the hirer will be fully responsible for repairs as quoted by Lake District bike hire personnel.

Mountain bikes returned in a filthy condition caked in mud and debris will incur a £10 additional cleaning charge, this charge is entirely at the discretion of Lake District Bike Hire ltd on the return of the mountain bike. Bike cleaning facilities are available on site should hirers choose to clean the bikes themselves,  to return the bikes in the same condition as hired.

Collection of bicycles at the beginning of hire:

By accepting the bicycle(s) the hirer accepts that they receives the bike in a good technical, safe and clean condition. The bicycles must be returned in the same condition in which they left the shop. The road and hybrid bicycles must not be used for off-road use nor be taken onto the sand of the beaches. Mountain bikes are expected to be used off road on trails and tracks but not on sandy beaches.

All hire bikes are to be collected from and returned to our premises in Lowick Green with our hours of business 9am -430 pm in winter time,  8:30-5pm in summer time. Bikes collected or returned outside the hours will incur additional charges.

You will be allocated a collection time by email in order to ensure efficient running of the bike hires.

Any bikes not collected by 1pm on the day of hire will be deemed as not required by the hirer, and will be returned to safe storage. Unless the hirer has made provision for a late collection time. No refund will be offered for bikes hired but not collected.

Liability in case of accident:

Lake District Bike Hire Ltd does not provide any cover nor cannot accept any liability for potential liability to third parties (i.e. damage caused to others or their property). It is recommended that you take out insurance to cover such liability or ensure that your holiday insurance covers this. If in doubt, check with your insurance company.

It is recommended that you carry your insurance documentation and identification with you at all times whilst cycling. Lake District Bike Hire Ltd does not accept any liability for any damage or injury to the hirer during the period of hire. Helmets can be provided by Lake District Bike Hire Ltd. It is the hirer’s own responsibility to ensure that they comply with the traffic laws at all times.

The number of the emergency services 999. We recommend you take a mobile phone with you if possible. John Sutcliffe’s mobile number is 07887 731 552.

Mountain biking can be hazardous. We advise that you do not attempt ride beyond your capabilities and fitness levels.

CHILDREN any under 18 years must be accompanied by a riding adult at all times. E bikes by UK law are not to be ridden on the roads by children under 14 years of age.

Civil Responsibility and Limitations:

Hirer is responsible for respecting the existing UK traffic laws.

The hirer is responsible for all damages that occur whether to himself or anyone else within the rental period. Lake District Bike Hire Ltd does not accept liability for any claims by third parties regarding accidents, wounds, blows or damages caused by the hirer nor to their property, or loss of objects for whatever reason outside of the control of Lake District Bike Hire Ltd.

This contract conforms to UK law. The hirer agrees that this contract is binding on his family, his heirs, his legal assigns and his administrators and executors. The place of jurisdiction/law applicable to this contract being that exclusively of the UK.