We want you to have an enjoyable, memorable and safe cycling adventure. To help us ensure this happens please follow the instructions below.
Making your bike hire booking
- All bookings should be made on line to ensure the availability of your chosen bike.
- Its very easy and quick once you have chosen your bike from our great selection.
- The various menus will take you through to check out. All bike hire bookings must be pre paid in full.
- All bookings are then confirmed by a personal email, usually within 24 hours of booking.
- If you cannot book a particular bike for your chosen time it means it is already booked out, so try with another similar bike.
- If in any doubt about the selection of a bike please call John on 07887731552.
Making a guided ride or holiday booking
It is essential to initially contact us by phone or email to ensure your request is available and your individual needs can be catered for. On confirmation of your booking and the costs you will be emailed a Paypal invoice which, when paid, is your booking confirmation. This invoice will include full details of your booking and must be paid in full on receipt. This offers you the payment protection of Paypal. No booking is guaranteed until full payment is received.
Alternatively, you can use the online booking system. Select your required bike and dates and then checkout securely online using PayPal. You will receive an automatic email confirmation almost immediately, followed by a more detailed confirmation from John. If you have any questions about the system, please contact John.
Brief Booking Terms and Conditions
- All bookings must be paid in full to confirm the reservation.
- No refunds will be given for any activity or hire cancellation.
- All guided rides are indications of the types of rides available, and can and will be honed to individual requirements.
- We highly recommend you obtain travel insurance
- No meals are provided in any guided cycle ride
- Helmets are provided at additional cost and we strongly advise their use.
- No bike hire cost is included in the guided cycle rides and no discount will be offered if you bring your own bike.
- All children under the age of 18 must be accompanied by a responsible adult.
- All children under the age of 18 must wear a helmet. Refusal to do will so eliminate them from any booked cycling activity with no refund to fees paid.
- Anyone cycling in a discourteous, unsafe or dangerous way while on a cycle adventure will be asked to leave the ride and find their own way back to Lowick.
- We reserve the right not to take an individual on a cycling adventure ride for whatever reason we think fit.